Reviews

Product arrived very promptly and I was kept well informed

The Safetred price was very good. I would have preferred the confirmation email to tell me that the vinyl would be over a week before delivery, I had to phone asking where it was before I was told. I will definitely buy from them again.

great speedy delivery, lovely product

Excellent and informative website. Easy to use and would certainly recommend to others.

The order came as expected, well packed and within a couple of days of ordering. Cracking price and would use again.

We found the whole process quick and easy and delivery very fast with updated information being sent regularly. Would definitely use again.

I am very happy with the product, satisfied with the procedure and customer support. I would recommend to others, providing the Carriers they use for distribution were more careful in their packing facility. My product came damaged.

Easy to order, competitively priced, delivered quickly and on time. Vinyl was well wrapped and in excellent condition. No complaints!

Prompt delivery from manufacturer & very well packaged.

Sample service a bit erratic and slow but actual purchase and delivery could not be faulted. Excellent value for money

My initial delight at the service and value for money was tempered when a) money was deducted immediately from my account and b) no attempt was made at communicating with me to keep me informed of the very long time before delivery direct from the manufacturers. The only email that was sent was to inform me of the expected date of delivery - I had to keep chasing Remlands for news of progress.

There was something of a delay between placing the order and then hearing anything about its progression; otherwise, excellent (e.g. instructions for leaving the delivery unattended were followed to the letter - thank you).

Good price easy to order and delivered on time.

Fast delivery. Item as described and excellent quality

Found the company and its staff to be very professional at all time. Well wrapped lino. Would use company again.

I am giving a good rating but it would not have taken much for the rating ti be excellent. I liked that the free samples were sent out with a cover letter and a discount voucher. I thought it was a really nice touch and although I was able to get the actual vinyl delivered from another company for about £10 less I chose to go with Remland Carpets as I felt the service I had received from them so far was excellent and I appreciated the personal touch. However when an email was sent to say the vinyl had been dispatched I sent an email asking if there was a way for me to get in touch with the delivery company to arrange delivery to which I am still waiting for a response. I don't feel that this is really acceptable and tarnished the good impression that the company had made on me in the first place. The delivery company did deliver it but to my back garden when nobody was in and not even a note through the door to say it had been delivered. I'm glad I was out in the garden soon after returning home and that it was not pouring rain! If I was not so honest I could have declared I didn't ever receive it..............maybe some food for thought there. The product was in good condition and we are very happy with it.

Very easy to order very quick and speedy delivery and exactly the same product cheaper that another site.

Easy site to use. Accurate description. Brilliant price. Fast delivery made easy by information from delivery firm. A fantastically smooth transaction. Much better service than local shops

Ordered product online. Was dispatched quickly. My only gripe is they dont provide you with tracking references so you can see when it will be delivered, hence the 4 stars.

The Flotex flooring we choose gave a pattern match which was not accurate, fortunately we ordered extra which was needed. An amendment on the description for this flooring should be made. Other than that, we are delighted, it looks great.

very slow to dispatch order. what a surprise when they said they were dispatching the order the very day I phoned to chase the order?

Excellent service, fast delivery. Would recommend.

Just a little disappointed to find that the coloured stripes on the doormat are very superficial and not dyed coir. I fear they will soon wear off.

goods arrived very quickly and ere just the job

Fast delivery,great price

quick delivery, but communication could be improved, was not informed when to expect delivery

Excellent service. Fast delivery and very helpful. Highly recommended.

Simple, straight forward order process.

Selecting products and ordering online was simple and straightforward. My order came promptly and was packed well. Overall a stress free purchase.

All very easy and efficient, good price too.